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Building a culture of trust


To build trust with your team and help them trust one another, follow these steps:

  1. Be honest and transparent with your team members. Share information openly and keep your promises.

  2. Admit mistakes and acknowledge when you don’t know an answer. This shows vulnerability and encourages others to do the same.

  3. Create accountability for trustworthy behavior within your team and evaluate it regularly.

  4. Ensure fair and transparent decision-making processes.

  5. Establish standards for disagreement and discourage unproductive interactions, such as sidebar debates or passive-aggressive dialogue.

  6. Encourage team members to play to their strengths and give them room to discover new passions and skills.

  7. Use team meetings and check-ins to discuss change, uncertainty, and individual experiences.

  8. Foster a culture of solidarity, where team members support one another and have one another’s backs.

  9. Address any trust issues by identifying the root cause and working on solutions, such as improving delegation or addressing biases.

  10. Create collaborative goals that emphasize interdependence and teamwork.

By implementing these practices, you can create an environment where trust can grow among team members.


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